Shipping policy

Shipping Policy – Clear Skin Reset

At Clear Skin Reset, we are committed to delivering your skincare essentials quickly, safely, and reliably.

Order Processing Time

All orders are processed within 1–2 business days after confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Standard Delivery: 3–7 business days
Delivery times may vary depending on your location and courier service.

Shipping Charges

Shipping charges are calculated at checkout based on your location.
We may offer free shipping on selected promotions or minimum order value.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your package in real-time.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to:

High order volume
Weather conditions
Courier service issues

We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address is correct at checkout. Clear Skin Reset is not responsible for orders delivered to incorrect addresses provided by customers.

Failed Deliveries

If delivery fails due to unavailability or incorrect details, the order may be returned. Additional shipping charges may apply for re-delivery.

Damaged or Lost Packages

If your order arrives damaged or is lost during shipping, please contact us within 48 hours of delivery. We will investigate and assist you accordingly.